You WENT to that documentation workshop, or took that webinar, once, twice, maybe three times, and you STILL are not certain you would pass an insurance audit? You're not POSITIVE your documentation is in COMPLIANCE per carrier guidelines?
You returned with SO MUCH information, and had so MANY things to fix, that you sat down at your computer on Monday morning with EVERY INTENTION to start...and didn't know WHERE to start, so you did virtually nothing.
SOUND FAMILIAR? This is actually VERY COMMON! (and it leaves you at risk of failing a documentation audit) I'll tell you why it doesn't work:
37%-50% of Chiropractors have non-compliant documentation*. YOU are probably one of them.
FINALLY create compliant documentation and don't worry about not getting paid due to an audit EVER AGAIN.
WHERE TO START? MOST providers are missing multiple CRUCIAL elements from their documentation. Information (from that documentation workshop you went to...or two...or three of them...) is just the beginning. It's what to DO with it where most provider's get stuck.
Strategically IMPLEMENT in a triage-style approach meaningful changes in the TOP missing elements in most Chiropractors' EHR documentation. I will break down and walk you through each transformation in your notes. You will FINALLY FIX your documentation deficiencies!
Making the jump from deficient documentation to "Confidently Compliant" is a TEAM effort! This course is presented step-by-step guidance for you AND your team to transform your practice together! There will be detailed ACTION STEPS at the end of each module.
The longer a provider has been using their EHR software, the greater risk they are for being non-compliant (because they are probably using old macros).
(for example a new, popular “app” EHR) where providers use “blank areas” to document their visit encounters have a high likelihood of having non-compliant documentation.
A few years ago, it was common for shared/uploaded by colleagues to be included in a “library” maintained by EHR companies. This was VERY common when EHR companies launched (remember that, guys?), and MANY DCs are still using those old, non-compliant functions.
...who frequently market their product and its “customization” capacity, when in reality the more a user customizes their software to “say what THEY want their notes to say”, they more likely their documentation is going to be non-compliant (because it’s not what the CARRIER wants to see).
DC’s who are greatly concerned with communicating their technique-specific information (e.g. adjustment listings, device used) have a higher likelihood of non-compliance. Compliant documentation ISN'T about what YOU want to say, it's about what the CARRIER wants you to tell them.
START the MASTERCLASS TODAY and you'll BEGIN with my bonus "Grok Your Guidelines" pre-Masterclass strategy session:
A recorded walk-through with myself and some DC colleagues of reviewing an actual carrier guidelines that you can watch with your team to guide you through the IMPERATIVE process of breaking down YOUR carrier guidelines together!
The MASTERCLASS is a 3-4 month self-paced implementation strategy that will help you and your staff:
The MASTERCLASS will save you dozens if not HUNDREDS of hours of time that you MIGHT spend trying to do this yourself, and STILL you wouldn't be sure if you "got it right."
WHY run that risk?
"My documentation used to take up most of my time, and even then I knew that it wasn't correct. Now I can leave my office at the end o the day ON TIME and with PEACE OF MIND."
"We feel much more confident now in our documentation of therapeutic procedures now that our staff follows a SPECIFIC protocol set by the Doc."
"The custom patient education video about maintenance and active care ALONE saves me and my staff hours of time EVERY SINGLE DAY.
THAT is PRICELESS!"
*CMS/Medicare 2019 Medicare Fee-for- Service Supplemental Improper Payment Data show 37% of DC’s have non-compliant documentation for submitted services, which for Medicare is ONLY the adjustment code. Expanded to private insurance carriers that cover therapeutic procedures, and I have personally found that the documentation non-compliance for this expanded range of services is at least 50%.